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United States
- Free delivery on eligible orders
- No customs fees to pay on delivery
- Free returns on eligible styles
- Tracked local delivery
USPSFedExUPS
Shipping and Delivery
⏰ To ensure your party look arrives on time, please place your order on time.
Do you ship worldwide?
Yes. We ship worldwide.
How long does USA - AU - EU shipping take?
📦 Standard Eco Responsible: 7 to 15 business days. (Free delivery)
📦 Standard Delivery: 7 to 10 business days. For remote places, please allow extra time to complete delivery. (Free delivery)
📦 Fast Delivery 5 to 7 business days. (Additional fees required)
For remote places, please allow extra time to complete delivery.
How long does Worldwide shipping take?
Standard: 7 to 12 working days.
Express: 5 to 7 working days.
Do you provide tracking information?
Yes, the tracking number will be sent to your email as the package is posted. If you don't receive please check the spam box. You can also request the tracking number by sending an email to info@bvalleyxoxo.com
How do you ship packages?
We ship from Belgium, USA, EU, UAE, INDIA & Worldwide through major carriers such as BPOST, DEUTSCHE POST, AUSTRALIA POST, CANADA POST, USPS, LA POSTE, RoyalMail, India Post, DHL, UPS, and FedEx.
Once I have placed my order, how long does it take for it to be shipped?
Our processing time is 2-3 business days. Unless stated that the item is a pre-sale item stated in the product description. Custom made/Personalisation order takes an extra 7 days to process.
Do I need to pay any additional import duties, VAT, customs taxes, or local handling fees?
Depending on your country’s customs laws, you may be required to pay a tax before obtaining your package. (United States, Canada , Australia, United Kingdom & European countries don't have to pay any customs fees).
Where is my package?
Once we ship out you receive a notification e-mail with the tracking number and carrier details. If you didn't receive an e-mail look in your spam box or reach out to us via chat or e-mail. info@bvalleyxoxo.com
Frequently Asked Questions
Do you ship within the United States? Yes. We offer shipping within the United States. Shipping times and delivery details are available on our Shipping Policy page. How long does shipping usually take? Shipping times vary depending on the item and location. Estimated delivery times are listed on our Shipping Policy page. Do you offer international shipping? Yes. We ship internationally to selected countries. International shipping details can be found in our Shipping Policy. Do you accept returns? Yes. Returns are accepted on eligible items. Please review our Returns & Refund Policy for full details and conditions. What items are eligible for returns? Return eligibility depends on the product type and condition. Full return guidelines are outlined on our Returns & Refund Policy page. How do I choose the right size? Size information is provided on each product page. We recommend reviewing the sizing details carefully before placing your order. Are your items suitable for parties, festivals, or performances? Yes. Our collections are designed for parties, festivals, performances, nightlife, and special events. Are items ready to ship? Many items are ready to ship. Availability and processing times are listed on individual product pages. How can I contact customer support? You can reach our support team through the contact information provided on our website for assistance with orders or product questions.
BVALLEYXOXO DELIVERY PROMISE
Your Look. Delivered With Confidence.
Shop statement fashion for women and men with a smoother, clearer international delivery experience—without the usual last-minute surprises.
Free DeliveryUS · UK · DE · AU · FR
Free ReturnsOn eligible styles
No Customs FeesIn our five key markets
Tracked WorldwideFollow your order from dispatch to delivery.
Clear Total CostNo customs payment at delivery in key markets.
Human SupportAsk us before ordering for an important date.
DELIVERY MADE CLEAR
Reassurance Wherever You Shop
Our main delivery experience is designed around customers in the United States, United Kingdom, Germany, Australia and France.
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United Kingdom
- Free delivery on eligible orders
- No customs fees to pay on delivery
- Free returns on eligible styles
- Tracked local delivery
Royal MailEvriDHL
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Germany
- Free delivery on eligible orders
- No customs fees to pay on delivery
- Free returns on eligible styles
- Tracked local delivery
Deutsche PostDHLHermes
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Australia
- Free delivery on eligible orders
- No customs fees to pay on delivery
- Free returns on eligible styles
- Tracked local delivery
Australia PostDHLFedEx
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France
- Free delivery on eligible orders
- No customs fees to pay on delivery
- Free returns on eligible styles
- Tracked local delivery
La PosteColissimoDHL
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Worldwide
- International tracked shipping
- Delivery options shown at checkout
- Carrier selected for your destination
- Support available before you order
FedExDHLUPS
Eligibility, delivery times and available services can vary by product, order value and destination. Your checkout displays the applicable option.
SHOPPING FOR A SPECIAL OCCASION?
Order Early. Enjoy Your Moment Without the Stress.
Whether it is a birthday, wedding, holiday, vacation, gala or another unforgettable celebration, we recommend ordering as early as possible.
01
Try It OnCheck the fit comfortably at home.
02
Keep a Plan BAllow time for an exchange or return.
03
Avoid the RushReduce last-minute delivery pressure.
04
Feel ReadyFocus on your event—not your parcel.
Your celebration deserves time to spare. Ordering ahead gives you the flexibility to make sure everything looks and feels right before your special day.
FROM CHECKOUT TO YOUR DOOR
A Simple Delivery Journey
1
Place Your Order
Select your destination and review the delivery information shown at checkout.
2
We Prepare Your Look
Your order is processed and prepared for dispatch with tracking.
3
Track Your Delivery
Use your tracking information to follow the parcel to your address.
4
Make Your Entrance
Try your look, style it your way and get ready for your moment.
MORE FREEDOM TO CHOOSE
Free Returns on Eligible Styles
We are working toward making approximately 80% of our collection eligible for free returns across our five key markets.
Look for the applicable returns information on the product page and at checkout. Returned items must meet the conditions and return window stated in our Returns Policy.
Read the Returns Policy →Changed Your Mind?
Eligible orders can be returned without the added worry of paying return postage in supported destinations.
🇺🇸 🇬🇧 🇩🇪 🇦🇺 🇫🇷
TRUSTED DELIVERY NETWORK
Recognised Global & Local Carriers
Depending on your destination and service, your parcel may be handled by one or more established international or local delivery partners.
FedEx DHL UPS USPS ROYAL MAIL EVRI HERMES DEUTSCHE POST AUSTRALIA POST LA POSTE
Carrier availability varies by route. Carrier names and trademarks belong to their respective owners and do not imply endorsement.
NEED IT BY A SPECIFIC DATE?
Ask Us Before You Order
If your event is approaching and you are unsure whether your item will arrive in time, email our team before placing your order. Tell us your destination, the item you want and your event date.
Email info@bvalleyxoxo.comQUICK ANSWERS
Delivery Questions
Does BVALLEYXOXO ship worldwide?
Yes. BVALLEYXOXO ships internationally. Available delivery services, timing and cost are displayed for your destination at checkout.
Will I pay customs fees?
Customers in the United States, United Kingdom, Germany, Australia and France do not pay additional customs fees upon delivery for qualifying orders. For other destinations, local taxes or import charges may apply unless checkout states otherwise.
Are delivery and returns free?
Free delivery and free returns are available on eligible orders and styles in our five key markets. Check the product page and checkout for the service attached to your order.
How can I check whether my order will arrive before my event?
Email info@bvalleyxoxo.com before ordering with the product, size, destination and event date. Our team can help you assess the most suitable available delivery option.
Why should I order in advance?
Ordering early allows time to receive and try your outfit, complete an eligible return or exchange if necessary, and avoid unnecessary pressure before your event.
MADE FOR EVERY MOMENT
Dress for the Moment. We’ll Help With the Journey.
Women’s and men’s occasion fashion, delivered worldwide with clear information, tracked services and support when you need it.
FREE DELIVERY · FREE RETURNS ON ELIGIBLE STYLES · NO CUSTOMS FEES IN US · UK · DE · AU · FR
